Please report outages / white screens in this topic

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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

December 15th, 2013, 7:28 pm

Hello everyone,

While we do our best to ensure that all forums are up and running at all times, server issues sometimes do happen and we want to make sure that reports of server issues can be caught by us in a timely manner.
You can help us by using this topic to report server issues should you experience any.

Thank you
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Myrm
Joined: December 11th, 2011, 5:19 pm

January 3rd, 2014, 6:25 pm

For past 24 hours I have had intermittent proplems with non-loading of this forum and my own (http://www.myrmsantnest.com).

Often pages just do not load. Not a white blank page but "unable to load site", that sort of thing.

Thank you.
Myrm
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Subliminal
Valued Contributor
Joined: September 5th, 2010, 9:40 pm

January 3rd, 2014, 6:44 pm

Hello Myrm, I've not experienced this problem at all, is it still occuring for you? If so, is it any .freeforums.org board it is happening to for you?
John - Support Admin - Please do not PM staff for support, you will be ignored! Please post in the Support Forum. Thank you.
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motoone
2
Joined: January 9th, 2013, 5:59 pm

February 11th, 2014, 7:48 pm

This has just started with us as well.
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PanzerKaput
Joined: November 7th, 2012, 2:03 pm

February 19th, 2014, 10:51 pm

This is happening to my forum too and now i just get a blank page. I have tried this on IE, FF and Chrome and all get the same results.

Forum link http://vbcf.freeforums.org/
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Valkyre
Joined: December 6th, 2009, 9:31 pm

February 19th, 2014, 11:20 pm

I am also getting a white screen, and or it's not loading at all. Please fix, & thank you in advance!
nadyasuleman.net

nadyasuleman.freeforums.org
Last edited by Valkyre on February 20th, 2014, 12:02 am, edited 1 time in total.
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BBY
Joined: October 25th, 2011, 9:34 am

February 19th, 2014, 11:44 pm

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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 19th, 2014, 11:46 pm

Thanks for the reports, everyone. Our engineers are on it.
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LoneWolfBTFB
Joined: February 3rd, 2010, 9:57 pm

February 19th, 2014, 11:49 pm

My site wont come up either no matter what browser I use...sounds system wide.....
http://www.elitebikers.freeforums.com

LW
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Subliminal
Valued Contributor
Joined: September 5th, 2010, 9:40 pm

February 19th, 2014, 11:51 pm

Hello,
We're currently having problems with white pages and slow loading. The Tech Team are on it and we'll update our Network Status (http://support.freeforums.org/viewtopic ... 2&t=128396) once it's been resolved.

I apologize for the inconvenience and thank you for your patience and understanding. In the meantime, if you have any questions please don't hesitate to ask and we'll be happy to help :)
John - Support Admin - Please do not PM staff for support, you will be ignored! Please post in the Support Forum. Thank you.
FreeForums.org Recovery Console Knowledge Base Terms of Service - Find us on: Facebook Twitter
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lefrenchquarter
Joined: February 2nd, 2014, 5:11 pm

February 20th, 2014, 12:02 am

Seems to be better now :)
Testing my signature
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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 20th, 2014, 12:42 am

Thanks for reporting back. We're not quite completely out of the woods though :(
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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 20th, 2014, 1:03 am

The issue is fixed and all should be back to normal now.
Thanks again for the reports.
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bindeweede
Joined: March 28th, 2012, 11:42 am

February 20th, 2014, 1:10 am

Chrisw, thanks so much. Writing personally, I would really appreciate a simple explanation of what the problem was. I've no technical expertise, but was it a malicious attack, software issues, firmware, hardware? I really want to try to understand what challenges the Tech Team face. If anyone could spare a few minutes to explain, I'd be so grateful.
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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 20th, 2014, 1:12 am

Hi Blindeweede,

It was an issue on the server. It was not caused by an attack.
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LoneWolfBTFB
Joined: February 3rd, 2010, 9:57 pm

February 20th, 2014, 1:55 am

Site seems fine now...thks for the quick fix...thumbs up to the team :D

LW
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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 20th, 2014, 3:22 am

Thanks for reporting back, LW, it's appreciated.
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BBY
Joined: October 25th, 2011, 9:34 am

February 23rd, 2014, 2:02 pm

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Myrm
Joined: December 11th, 2011, 5:19 pm

February 23rd, 2014, 2:03 pm

Yep. I getting it too.
Myrm
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schl_gm
Joined: August 26th, 2009, 4:42 am

February 23rd, 2014, 2:07 pm

We have a white screen now. http://roughingafterwhistle.freeforums.org/

PERFECT TIMING, in the third f***ing period of the Olympic gold medal game. Our group of Canadian hockey fans thanks you.
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Yvonnedd
Joined: January 22nd, 2014, 8:35 am

February 23rd, 2014, 2:09 pm

We can't open our forum at the moment, just remains a white screen. Hope will be solved.
http://www.cinderstoash.freeforums.org" onclick="window.open(this.href);return false;
Image
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Yvonnedd
Joined: January 22nd, 2014, 8:35 am

February 23rd, 2014, 2:11 pm

Sorry for bothering but think it's already solved.
http://www.cinderstoash.freeforums.org" onclick="window.open(this.href);return false;
Image
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lefrenchquarter
Joined: February 2nd, 2014, 5:11 pm

February 23rd, 2014, 2:16 pm

Same here, seems it's solved.
I opened a ticket, sorry for the disturbance.
Testing my signature
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BBY
Joined: October 25th, 2011, 9:34 am

February 23rd, 2014, 8:55 pm

My board is back as well.
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Chrisw
Site Admin
Site Admin
Joined: October 1st, 2013, 7:41 pm

February 23rd, 2014, 10:03 pm

Can you check your boards again and let me know if there is any more trouble? I believe it should be fine on all boards now.

Thanks
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