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Update on outages 
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Post Update on outages
In the past few days, I am sure you have seen lots of errors when trying to reach forums.
We have been under a DDoS attack - being flooded with traffic by an individual(s) for the specific purpose of making the forums unavailable.
That person has been monitoring this support forum, asking us to contact them, and saying the forums will continue to be under attack until we make contact. Rather than make contact, we worked with the engineering team at Microsoft Cloud Computing and Amazon Web Services (AWS) to put additional protections in place against attacks. So far they seem to be working, and we have a team monitoring for a new attacks.


Thu Apr 20, 2017 8:05 pm
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Post Re: Update on outages
Thank you for the explanation Chris. Fingers crossed your extra protection will do the trick.

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Fri Apr 21, 2017 12:30 am
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Post Re: Update on outages
Here, here Judith. Never give into this sort of pressure.

No wonder I had difficulty in getting into the forums yesterday.

Keep up the good work Chris.

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Fri Apr 21, 2017 4:49 am
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Post Re: Update on outages
Thanks Chris.


Fri Apr 21, 2017 7:05 am
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Post Re: Update on outages
thanks Chris


Fri Apr 21, 2017 7:43 am
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Post Re: Update on outages
Thanks for the update.

Shame that certain groups have to resort to this type of nonsense. Hopefully the measures taken will do the trick.

Keep up the good work.

JC.


Fri Apr 21, 2017 7:48 am
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Post Re: Update on outages
thank you


Fri Apr 21, 2017 10:59 am
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Post Re: Update on outages
Ah, that explains a lot. Thank you, Chris, for the update.


Fri Apr 21, 2017 4:20 pm
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Post Re: Update on outages
JohnCrichton wrote:
Thanks for the update.

Shame that certain groups have to resort to this type of nonsense.

JC.


This is where I hope Karma will do its job eventually. I absolutely cannot stand people who think that trying to make $$ in a dishonest way is okay. Makes me wonder how they sleep at night.


Fri Apr 21, 2017 7:40 pm
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Post Re: Update on outages
Chrisw wrote:
In the past few days, I am sure you have seen lots of errors when trying to reach forums.
We have been under a DDoS attack - being flooded with traffic by an individual(s) for the specific purpose of making the forums unavailable.
That person has been monitoring this support forum, asking us to contact them, and saying the forums will continue to be under attack until we make contact. Rather than make contact, we worked with the engineering team at Microsoft Cloud Computing and Amazon Web Services (AWS) to put additional protections in place against attacks. So far they seem to be working, and we have a team monitoring for a new attacks.

Thanks Chrisw. I have been out of town for a funeral and just got back to what has been going on. Some of my members have been emailing, letting me know they could not get on the forum. It was down lastnight, but back up this morning. Thanks for explaining and keep us posted.

FYI - It appears other websites, other than this one, have also been under attacked. Caravan To Midnight's servers were attack this week. Here's some of CTM's announcement on their Facebook page: "Server update: It will take another 48 to 72 hours to rebuild and restore the CTM website... We have a team working on it around the clock, including an outside security specialist we had to bring in. The feedback so far is that they've never seen such an aggressive and relentless attack. We have to set-up the server from scratch and then rebuild everything from the floor up."


Sat Apr 22, 2017 6:08 am
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Post Re: Update on outages
Quote:
FYI - It appears other websites, other than this one, have also been under attacked. Caravan To Midnight's servers were attack this week. Here's some of CTM's announcement on their Facebook page: "Server update: It will take another 48 to 72 hours to rebuild and restore the CTM website... We have a team working on it around the clock, including an outside security specialist we had to bring in. The feedback so far is that they've never seen such an aggressive and relentless attack. We have to set-up the server from scratch and then rebuild everything from the floor up."


I'm telling you, the internet is just one giant crime scene.

And knowing that the attacker reads here, I'd like him to tell me how he manages to sleep at night, knowing he is engaging in illegal activities that affect thousands of people.
I also would like to ask him if he is aware that some forums are life lines for people. It is all they have, it is their only contact with the outside world. How does it feel to take those forums down for hours on end?


Sat Apr 22, 2017 8:55 pm
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