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emails to support 
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Post emails to support
I have sent two emails to support. Could I have an acknowledgement that they have been received please.

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Pete - WildLife Village Forum - http://wlvf.freeforums.org


Fri Apr 21, 2017 10:21 am
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Post Re: emails to support
hmm no, I don't see any emails at all. Not in the spam folder, either. When did you send those? (Thank you very much for reporting this, btw).

I'm going to test right now by sending something to support.


Fri Apr 21, 2017 11:57 am
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Post Re: emails to support
I just sent a test email and it is not being received. I've notified our technical staff of this.


Fri Apr 21, 2017 12:13 pm
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Post Re: emails to support
Chris, basically we have a major issue. Half of my members cannot get on the forum, they are told their IP address is permanently banned, my own included, mainly in the ranges 80.x.x.x - 88.x.x.x but there are also a couple of IPv6 addresses.

The emails were sent at 12:24 and 14:20 today (not sure whether it was UTC or BST)

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Fri Apr 21, 2017 1:58 pm
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Post Re: emails to support
Hi Pete,

The email issue is fixed and I received all the backlogged emails, Working through them now, I already replied to yours :)


Fri Apr 21, 2017 9:19 pm
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