Since yesterday, most of our users, including our admin, are unable to login unless they had already previously chosen "Log me on automatically each visit". Otherwise they keep getting thrown back to the login page and treated as guests after entering their credentials.

Any ideas?

Thanks in advance!

Hello,
It appears this is happening on more than one forum so I shall escalate this for the administrators to take a look at.

Are your members all from the same country - could they be with the same Internet Service Provider?

Thanks subliminal. Users that are having the problems on our forum are predominantly in Australia and New Zealand but there are also several affected users in the UK and Hong Kong.

Hello s9910934e,
Would you happen to know which ISP they are using? It may be a multi-national one, but because the topic is escalated an administrator will explore all possibilities - (because they are from different parts of the world that does greatly reduce the chances of it being an issue with their ISP.)

Sorry, I don't have that information but there are 30+ ISPs in Oz so I very much doubt people are using the same ones as many are in far-flung corners of the country. I am using PCCW here in HK. Cheers!

ay an of an updater on this as the natives are starting to get restless.

It's a very strange problem as on my laptop where I'm logged on automatically I can post but on my dsktop using the same connection but I am not logged on automatically I can't logon.

Help

Hello,

Try clearing the cookies on your browser and see if you can login after doing that.

Just tried that and no joy. I've just tried creating a new account and when I press submit it just clears all the data and wants me to enter it all again.

http://addicksdownunder.freeforums.org/index.php

this is the annoying forum!

After 4 years of using freeforums it's a shame that my site is now going to be shut down because no one can fix this problem.

ricardom,

What exactly is the problem you're experiencing?

Still the same issue for over a week. None of our users can freshly log in, only those who have stayed logged in automatically from before the issue began are able to post. It doesn't say wrong password or anything like that, just won't log us in. Thanks Wickett.

Any chance of this being sorted. I cleared cookies on my laptop and now can't log on from that machine. Most of my members are deserting me - please help or a least say don't know what has happened so I can create a new forum.

My members still can't log on - is anyone looking into this?

I'll escalate this so the Admins know to take a look. Please be patient.

Hello,

Thank you, we will look into this and try to have it resolved as soon as possible.

OK thanks for escalating this problem.

R.

This happens if you change the path of cookies of your forum. This can be resolved by

1. bring the cookies path to original.

2. clear the broad cookies of your browser

3. clear cache all saved password and cookies of your browser . close browser and log in again hope it will resolve your issue.

still no joy - just tried to clear all my cookies etc and stil won't let me log on from my home machine. Work one is fine.

No i am not asking about your machine cookies. I am asking about forum acp cookies path ?? Is that changed ??? Check once.

I can't log on to the ACP to do this (I presume this is the only way) as it keeps logging me out. Any chance one of the Admin can go in and have a look.

Use this site http://www.pagewash.com/ , Its a proxy site .just type your forum url and visit and log in your forum as admin .go to ACP and change the cookies settings to default .

I have tested and able to register , hope it will work

yep all working - thx for whoever did whatever they did.

Anyway i am happy to know your issue is resolved

Hello,

This issue should be fixed now, we are currently not able to replicate the issue like we were able to before, please let us know if you experience any other issues regarding this.