Re: An unsatisfied customer.
I'm sorry, are you referring to the forum being removed?
When a forum doesn't have any posts made on it for 90 days it is removed for inactivity - then, for 7 days it is recoverable by an admin. After those 7 days (97 in all) it is completely removed from the system. http://walkthroughhell.freeforums.org
was removed on 12th April 2012, meaning the last post was made on Friday 6th January 2012.
I'm sorry you're upset, our customer feeedback is always valued by us. If you have any more questions please don't hesitate to ask and we'll be happy to help.